Ordering

Shop: online, by phone or by post.  Please contact us on any of the below to order or to receive an order form if required.

Holistic Silk Ltd, Tintagel Road, Boscastle, Cornwall, PL35 0AR

Tel: +44(0)1840250425 

Email: [email protected] 

 

Worldwide Delivery

        Standard UK delivery (2-5 working days) - free

        Next Day UK delivery by 1pm - £8.50 

        Saturday UK delivery by 1pm - £12.00 

        European Union (approx. 7-10 working days) - £8.50 or free on orders over £100

        USA (approx. 7-10 working days) - £15.00 or free on orders over £200

        Rest of the World (approx. 7-10 working days) - £12.00 or free on orders over £200

        UAE, Saudi Arabia & Qatar (approx. 7-10 working days) £20.00 or free on orders over £200

NON-UK deliveries are sent using an 'International Tracked' postal service.  All products are sold on a delivery duty unpaid basis.  The recipient may have to pay import duty or a formal customs entry fee prior to or on delivery.  Additional taxes, fees or levies may apply according to local legislation.  Customers are required to check these details before placing an order for international delivery.  Any EU duty charges (excluding local VAT charges) will be refunded upon request.

UK Next Day delivery refers to the NEXT WORKING DAY and orders must be received by 12 noon for this service.  Orders placed after 12 noon on a Friday or at weekends will be delivered on the following Tuesday.  

 

Gift Wrap 

Gift wrap is available on all products and is charged at £4.00 per item.

Gift-wrapped items have an extra layer of decadent wrapping and you can add your personalised message.  Just select the Gift Wrap option on the product pages, then add your message to 'special delivery instructions' at checkout.

If you have ordered multiple items please tell us which item/s you require wrapping.

You can also call us on +44(0)1840250425 or email us with any requests or queries you may have.

Take Back Scheme

Our products are investment pieces and as such, we create them so they last and last.  But inevitably, they will reach the end of their lives and eventually need to be disposed of or replaced.  

You can of course recycle most of our fabric-based products but why not use our Take Back Scheme and return the item to us and we will give you 20% off your next purchase.  Click here for full details.

See more here in our Frequently Asked Question Section 

JOIN US ON OUR
RELAXING JOURNEY

15% OFF YOUR NEXT ORDER

Plus exclusive offers,
top tips and product news
straight to your inbox.